Invite link not working

If an invite to a shared workspace is not working, it is usually one of a few simple things. Here is how to sort it out.

Open the link on the device you use for TumelLife

An invite works best opened on the phone or computer where you use TumelLife, signed in to your own account. If you open it somewhere you are not signed in, sign in first and then try the link again.

Make sure you are signed in

To join a shared workspace you need to be signed in to your TumelLife account. If you do not have one yet, create an account first, then open the invite. See Create an account.

Ask for a fresh invite

If the link still does not work, ask the person who invited you to send a new one. Invites are created from within the app by the workspace owner. See Invite members.

Check your connection

Joining a workspace needs a connection. If you are offline or on very patchy signal, wait until you are back online and try again.

Common questions

The link opens but nothing happens. Make sure you are signed in, then open it once more. If it persists, ask for a new invite.

Can I join from any device? Yes, as long as you are signed in to your account on it.