Changes not appearing

If something you added has not appeared, or a change from someone else is missing, these quick checks usually explain it.

Check which workspace you are in

The most common reason is being in a different workspace from where the item lives. Look at the workspace name at the top of the screen, and switch if needed. See Switching workspaces.

Check your connection

If you are offline, your own changes are saved on your device and will sync when you are back online, and changes from other people will not arrive until you reconnect. Look for the offline strip at the top of the screen.

Reopen the app

Closing and reopening TumelLife often refreshes things and brings a slow update through.

Waiting on someone else

In a shared workspace, another person's change only appears once they have been back online after making it. If you are waiting on them, they may still be offline.

Still missing?

If something still is not showing, try refreshing the app's cached data. See Refreshing cached data.

Common questions

I definitely added it but cannot find it. Check each of your workspaces using the switcher. It may be in another one.

Could I lose the change? No. Changes are saved and sync when you are online.

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If something here does not match what you see in the app, or you cannot find an answer, we are glad to help.

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