Workspace not syncing

If a shared workspace seems out of date, or updates are not coming through, work through these steps.

Confirm you are online

Syncing needs a connection on both sides. Check you are online and off any offline strip, then give it a moment. If your signal is patchy, moving to a better connection often helps.

Reopen the app

Close TumelLife fully and open it again. This reconnects it and usually pulls in anything waiting.

Check the other members

A shared workspace only shows a change once the person who made it has been online since. If you are expecting an update from someone, they may not have synced yet.

Refresh cached data

If a device still looks stale, refreshing the app's stored data can clear it up. See Refreshing cached data.

Confirm you are still a member

If a whole workspace has disappeared, it is possible you were removed, or the owner deleted it. See What happens when someone leaves a workspace.

Common questions

Only one device is behind. Reopen the app on that device and refresh its cached data.

Nothing syncs on any device. Confirm you are signed in and online, then try again shortly.